News Briefs

Solution allows marketers to drive cross-channel customer communications.
Posted March 08, 2013

Customer Experience Analytics added to Huawei Smartcare SEQ solution.
Posted March 08, 2013

Tool provides customer experience insight.
Posted March 08, 2013

New project management tool shares customer feedback.
Posted March 06, 2013

Soution offers new machine learning and improved predictive modeling capabilities
Posted March 06, 2013

Software tracks customer responses to monitor customer service results.
Posted March 06, 2013

Verizon customer satisfaction rises in 2012, while Sprint, AT&T and T-Mobile decline.
Posted February 28, 2013
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