Smart Customer Service
Smart Customer Service Conference
destinationcrm.com
speechtechmag.com
Home
Subscribe
Newsletters
CRM Magazine
Speech Technology Magazine
Articles
News Features
News Briefs
Expert Advice
Vendor Views
What Is..?
Topics
Analytics
Automated Support
Cloud-based Support
CRM
Cross-Channel Support
Infrastructure & Hardware
IVR
Live Support
Managerial and Training
Mobile Customer Service
Outsourcing
Social Customer Service
Voice and Data Services
Voice of the Customer
Industries
Consumer Packaged Goods
Education
Financial Services
Government
Healthcare/Pharmaceuticals
Insurance
Manufacturing
Non-profit
Professional Services
Retail
Technology
Telecommunications
Transportation
Travel Hospitality
Utilities
Resources
Best Practices
Content Library
Buyer's Guide
Directory
Sponsored Video
Events & Programs
Webinars
Smart Customer Service Conference
CRM Evolution Conference
SpeechTEK Conference
Digital Experience Conference
About
About Us
Contact Us
How to Advertise
Editorial Submissions
Manufacturing
LivePerson Powers Grainger LiveChat with Photo Solution
Grainger Customers can send product photos to customer service reps via iPhone app.
Posted October 24, 2013
Connect with
SCS
@SmartCustServ
Email
Newsletter
Email:
Smart Customer Service eWeekly
Receive customer service news, trends, and analysis, plus expert advice.
Smart Customer Service Bulletin
Periodically, get important offers from SmartCustomerService.com or our advertising partners.
Best
Practices
Leading Self-Service Customer Support Trends in 2019
The Essential Guide to Creating Efficient Customer Journeys
AI and the Contact Center: Radical Revolution or Methodical Evolution?
Expose Fraudsters or be Exposed
More Best Practices
Webinars
Drive Personalized Customer Engagement in Real-time through Social Media
The IVR in the New Age of Voice
Creating Efficient Customer Journeys
The State of Self-Service Customer Support in 2019
2019 Contact Center Innovations
AI-Assisted Sales in the B2B Marketplace
Superior Decision Making with Customer Analytics
More Webinars
Content
Library
3 Ways to Deliver Data-Driven, Personalized Support
How Engagement is the Path to ROI Growth
How to Make Money in the Cloud
Intuit case study
Truckstop.com case study
The Art of the Perfect Sales Proposal
What's the Crucial Differentiator for Customer Experience?
Forrester TEI: Business Value of ServiceNow Customer Service Management
More Content Library