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Manufacturing
Adtance Launches Customer Service Solution for Microsoft Teams
Through this integration, Microsoft Teams users gain customer support with multi-camera livestreaming video capabilities.
Posted November 03, 2021
The State of Customer Service Automation 2019
Insights from 75 million issues & 71 million bot interactions reveal how automation trends are driving customer service forward. Download this report to learn about the impact of customer service bots on standard contact center KPIs.
Posted October 01, 2019
LivePerson Powers Grainger LiveChat with Photo Solution
Grainger Customers can send product photos to customer service reps via iPhone app.
Posted October 24, 2013
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Sales Enablement 2025: Support Your Sales Team This Year!
Customer Service Reinvented: CCaaS, WEM, and AI in Action
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Predictive Analytics & AI: The Future of Customer Service
The Role of AI in Compliance and Data Privacy
AI in Fraud Detection and Prevention
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