Verint Engagement Management will help support citizen engagement and aid in case management and resolution.
Posted September 24, 2015
New content management software designed to help contact centers.
Posted September 23, 2013
Finding balance between compliance and customer satisfaction has been an increasing challenge for companies. Here are some suggestions to address consumer expectations and demands while complying with regulations.
Posted September 20, 2013
LAGAN Web self-services connects citizens with government bodies via desktops, smartphones, tablets and social networks.
Posted September 18, 2013