Avaya distribution partner SYNNEX now offers Avaya OneCloud Secure unified communications-as-a-service (UCaaS) solutions to its extensive network of partners serving the U.S. public sector market, including education, federal, state, and local government organizations.
Avaya OneCloud Secure is a FedRAMP-authorized communication platform that includes voice, collaboration, video, unified messaging, and voicemail, with contact center-as-a-service (CCaaS) solutions coming early next year. FedRAMP authorization for cloud offerings indicates that the solutions meet the U.S. federal government's requirements for cloud products and services.
"SYNNEX is pleased to offer Avaya OneCloud Secure to help meet the needs of government agencies that are increasingly looking for cloud-based communications solutions to modernize their IT infrastructures and embrace innovation," said Eddie Franklin, senior vice president of sales and public sector at SYNNEX, in a statement. "Security and compliance are critical factors for government communications solutions, and Avaya and SYNNEX have an understanding of this market. We are pleased to provide leading-edge communications with Avaya OneCloud Secure combined with our service and support."
"With over 20 million contact center and unified communications seats in the U.S. government, Avaya and SYNNEX are addressing a significant market opportunity that is growing and increasingly adopting cloud solutions," said Frank Ciccone, Frank Ciccone, Avaya's senior vice president of North America sales, in a statement. "Avaya is one of the providers that can meet the specialized technology and security requirements of this segment, and we look forward to working closely with SYNNEX to further enable government IT's transition to cloud."