Smart Customer Service White Papers

Improving the Customer Experience in a Smartphone-Centric World

Sponsored By: UJET, Inc.

Today's customers use their smartphones for everything from taking selfies to buying products and contacting support. From offering multiple support channels to leveraging native smartphone functionalities like Touch ID and Face ID.

This white paper will teach you how to stay ahead of your competition by providing the perfect mobile support experiences that keep your customers coming back.

CRM Magazine’s 2017 Buyer’s Guide & Vendor Directory

With over 1,500 CRM vendors listed in this Buyer’s Guide & Vendor Directory, this is the most comprehensive list of CRM solution providers that CRM Magazine has published to date.

Choose from these tags:

AI, Machine LearningData/Infomation ProvidersMarketing
AnalyticseCommerceMarketing Automation
B2BEnterpriseOmni/Multi Channel
Big DataGamificationProfessional Services
Business IntelligenceGoogle AppsSales
Call CenterHelp DeskSelf Service
CloudInternet of ThingsSocial
CRM PlatformIVRSpeech Technology
Customer ExperienceKnowledge ManagementVoice of the Customer
Customer ServiceLead ManagementWebRTC
DataLocalizationWorkforce Optimization

Visit our website for  more in-depth profiles in our Buyer’s Guide that lists their offerings, including all the content our editorial staff has written about them and their solutions, with relevant links, video, case studies, white papers, and indexes to make your research easier and more efficient. Plus, this year we offer a comprehensive directory of every company currently on our radar that touches the CRM space.

Sections of this CRM Buyer’s Guide & Vendor Directory will be updated quarterly.

Visit for more information.

Updated September 1, 2017