Transaction Services strengthens its TRX Platform and expands payment acceptance options with solutions from Key IVR. (Featured on DestinationCRM.com.)
Posted September 29, 2022
Voice and cloud contact center solutions provider 3CLogic is extending ServiceNow native AI-tool and designer to deliver voice self-service workflows and experiences.
Posted September 28, 2022
Enghouse's acquisition of VoicePort provides customer self-service solutions for media companies.
Posted September 07, 2022
CRM magazine reveals its top five picks in 11 categories across customer service, marketing, and sales. (Featured on DestinationCRM.com.)
Posted September 07, 2022
Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on voice or digital channels. (Featured on DestinationCRM.com.)
Posted September 06, 2022