8x8 Awarded Patent for Contact Center Technology



8x8, a provider of cloud-based unified communications and contact center solutions, has been awarded a patent related to its contact center technologies.

The U.S. Patent and Trademark Office issued Patent number 9,225,832, titled "Networked Contact Center User Interface." The 832 patent relates to a user interface associated with a networked contact center that includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.

Since its establishment, 8x8 has been awarded 114 U.S. patents covering a variety of voice and video communications, signaling, processing, and storage technologies.


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