Results for DigitalGenius

Artificial intelligence is the future of customer service, but it can alter consumer attitudes and behaviors, Jarno Duursma advises conference attendees.
Posted April 29, 2019

Google Cloud's Contact Center AI combines multiple artificial intelligence products to help companies improve the customer service experience and the productivity of their contact centers.
Posted July 25, 2018

The new functionality enables complete resolution of customer support cases.
Posted July 19, 2018

The 'off-the-shelf' application brings artificial intelligence capabilities to text-based customer service channels. (Featured on
Posted May 04, 2017

DigitalGenius' Human+AI blends human and artificial intelligence for the contact center.
Posted August 11, 2016

Artificial intelligence company released its latest customer service platform that combines human and computer intelligence.
Posted April 18, 2016