Zappix Offers Low-Cost Visual IVR During COVID-19 Outbreak

To help contact centers currently upended by the coronavirus outbreak, Zappix is now offering its Visual IVR solutions at a reduced cost to help businesses operate smoothly during the crisis. Even more aggressive pricing is available for healthcare-related companies.

"The COVID-19 outbreak is impacting companies around the globe, and we see it as our duty to help out as much as possible," said Yossi Abraham, Zappix's president, in a statement. "As contact centers work to handle increased calls and decreased manpower during this crisis, our automated self-service solutions can be the lifeline that healthcare companies, BPOs, and other businesses need to keep operating despite the coronavirus."