Vonage, a provider of cloud communications and contact center solutions, has joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners that provide software solutions that run on or integrate with AWS.
As an AWS Partner, Vonage can deliver solutions to customers to help them drive better connections, conversations and engagements using the Vonage Communications Platform, comprised of communications APIs, contact center, unified communications, and conversational commerce offerings.
"We are excited to join the AWS ISV Accelerate Program," said Jay Bellissimo, Vonage's chief operating officer, in a statement. "In an increasingly digital and highly competitive marketplace, our work with AWS has empowered our teams to better serve our customers. With AWS, we are providing our customers with the technology to enhance engagement with their employees and their own customers, arming them with the tools to accelerate digital transformation efforts and giving them the power to do what's next and stay ahead."
In 2021 Vonage earned AWS Machine Learning Competency in the applied artificial intelligence (AI) category. With Vonage for AWS Contact Center Intelligence, Vonage is using AWS to power AI and ML through the Vonage API Platform, allowing companies to access AWS capabilities within any existing contact center environment.