Semafone, a provider of data security and compliance solutions for contact centers, has achieved global certification under the Payment Card Industry Data Security Standard (PCI DSS) for its omnichannel digital payments solution, Cardprotect Relay+.
The company has also extended its PCI DSS certification for its flagship solution for telephone-based payments, Cardprotect Voice+, across North America.
Semafone's designation as a Level 1 Service Provider for both voice and omnichannel digital payments is the highest level of certification available from the PCI Security Standards Council. Semafone has also been named on the Visa Global Registry of Service Providers, demonstrating its ability to adhere to strict, updated, and ongoing PCI DSS compliance, while upholding a strong defense against cardholder data compromise by supporting secure technologies such as point-to-point encryption and tokenization. Semafone has also earned certification with the ISO 27001:2013 standard for information security management systems .
"By certifying our company and both our voice and omnichannel payment solutions with the most rigorous security standards available across the globe, we continue to demonstrate our unwavering commitment to data security best practices, achieving the highest level of certification from the PCI Security Standards Council across all channels," said Gary Barnett, CEO of Semafone, in a statement. "We lead by example as we help our customers implement secure and PCI DSS-compliant payment processes to help protect their customers' sensitive data."
With these certifications, Semafone continues to provide contact centers with customer data protection for accepting card-not-present (CNP) payments across any digital or telephone-based channel. Semafone's Cardprotect Voice+ and Cardprotect Relay+ solutions enable businesses to accept payments while ensuring that sensitive payment data and personally identifiable information (PII) is securely routed directly to the payment service provider (PSP). The data never enters the merchant's network infrastructure.
"In addition to helping strengthen data security, by achieving these certifications, we also help our customers and partners reduce the number of PCI DSS requirements that they must validate against," Barnett said. "This provides a frictionless customer experience and eases the compliance process, saving our customers and partners extensive time and effort."