8x8 Expands Partnership with Ingram Micro

8x8, an integrated cloud communications platform provider, expanded its distribution relationship and resale go-to-market strategy with Ingram Micro Cloud, a global technology solutions provider and operator, increasing the number of reseller partners helping organizations move off legacy on-premises systems to the cloud with the 8x8 eXperience Communications as a Service (XCaaS) integrated cloud communications and contact center solution.

A key 8x8 distribution alliance since 2017, the expanded agreement now allows Ingram Micro Cloud partners to resell 8x8 XCaaS, which includes integrated cloud contact center, voice, team chat, and video meetings capabilities, and to deliver professional services and technical support and bill clients directly.

"This expanded agreement will offer differentiated services and additional go-to-market opportunities for our partners that align to their preferred business model," said John Dusett, executive director of cloud services at Ingram Micro Cloud, in a statement. "Resellers helping organizations accelerate digital transformation efforts to meet new work from anywhere requirements can confidently offer 8x8 XCaaS to support their customers' cloud communications and contact center needs, plus offer additional services, maximizing revenue opportunities."

"Growing together with our partners has been instrumental to the success of our channel strategy. We are greatly looking forward to expanding our distribution relationship by adding new resale opportunities with Ingram Micro Cloud," said Lisa Del Real, global channel chief at 8x8, in a statement. "8x8 XCaaS and our [Microsoft] Teams solutions are providing channel partners with growing business opportunities to help organizations enhance employee and customer experiences to meet new work requirements."