NICE only vendor named a 2024 Gartner® CCaaS Customers’ Choice
Gartner® named NICE the only Customers’ Choice CCaaS vendor in its 2024 “Voice of the Customer for CCaaS” report.
As of Nov. 2023, we received a 4.8 out of 5 rating with 91% of customers saying they would recommend us.
NICE Customer Reviews from Gartner Peer Insights: 
- “Best CX product in the market at this moment in time”
- “Expert platform allowed us to scale and provide great customer experiences”
- “Cutting edge, adaptive, and customer centric!”
Make a smart CCaaS decision. Get the report.