Sheree Van Vreede

Sheree Van Vreede is a technical resume writer and brand strategist with ITtechExec and an independent consultant who has worked with the IEEE in the fields of telecommunications, information technology, and various scientific- and engineering-related issues. She works with IEEE Standards as well, helping to publish guidelines for technological processes.

Articles by Sheree Van Vreede

With this overview, find out how speech analytics can help call centers and companies improve services, reduce costs, and grow revenue by turning big data into actionable intelligence.
Posted July 11, 2014

Learn how call center workforce management and optimization solutions can help drive agent productivity and customer satisfaction.
Posted November 07, 2013