Sharad Sachdev

Managing director of the Applied Intelligence Practice at Accenture
Sharad Sachdev

Sharad Sachdev is a leader in the Applied Intelligence practice at Accenture, with deep expertise in AI-powered customer engagement, in addition to broader focus on enterprise-wide adoption of AI across industries, including insurance, communications, travel, and health care.


Articles by Sharad Sachdev

Customer data hides valuable information to redirect product and service delivery and overall customer experiences.
Posted June 03, 2022

How digital + physical is transforming customer experiences.
Posted February 05, 2021

Companies that have successfully navigated COVID-19 have turned to cloud-based and AI-enabled technologies for their contact center workforces.
Posted October 02, 2020