Marie Angselius-Schönbeck
Chief impact officer of www.teneo.ai
Marie Angselius-Schönbeck is chief impact officer of www.teneo.ai, where she leads go-to-market strategy for agentic artificial intelligence solutions. She has extensive experience helping enterprises transform their contact center operations through intelligent automation.
Articles by
Marie Angselius-Schönbeck
Why smart contact center leaders don't put all their eggs in one basket.
Posted November 11, 2025
While companies rush to implement chatbots and digital channels, the phone remains the highest-value customer touchpoint and the most expensive to ignore when automation fails.
Posted August 19, 2025