Marco Colaiacovo

Work@Home go-to-market lead at Hinduja Global Solutions (HGS)
Marco Colaiacovo

Marco Colaiacovo is responsible for developing and growing the HGS Work@Home program. He has more than 20 years of experience in the contact center sector, having collaborated with internal and external partners to create and deliver an environment that produces world-class service. Marco works out of his home office based in Dartmouth, Nova Scotia, and also serves as president of the Contact Centre Association of Nova Scotia.

Articles by Marco Colaiacovo

As companies continue to get comfortable in work-from-home envrionments, more businesses are realizing the benefits of moving to all-remote contact centers.
Posted October 19, 2020