Clara Shih
CEO of Service Cloud at Salesforce
![Clara Shih Clara Shih](http://dzceab466r34n.cloudfront.net/Images/Author_Images/140271-Clara-Shih-050.jpg)
Prior to joining Salesforce as CEO of Service Cloud, Clara Shih was founder and CEO of Hearsay Systems.
Articles by
Clara Shih
A comprehensive, single source of truth for all departments is key to providing good customer service.
Posted September 27, 2021