TechSee Partners with Salesforce on Visual Remote Assistant

TechSee, a provider of intelligent visual assistance technology, is partnering with Salesforce to integrate Visual Remote Assistant, a real-time, interactive video support technology, into Salesforce Service Cloud and Salesforce Field Service.

Visual Remote Assistant helps companies troubleshoot issues, decrease costly truck rolls, increase case resolution, and deliver contactless support. It delivers real-time, visual support to help customers prepare for onsite visits or to deliver remote support.

Visual Remote Assistant is built on the Salesforce Customer 360 platform.