TantaComm Unveils New Version of Capture

TantaComm, a provider of interaction recording, security and regulatory compliance, and performance management solutions for contact centers has released a new version of its Capture solution that is designed specifically for small- to mid-sized operations.

The Capture solution is aimed at contact centers that use VoIP or SIP technology. Customers have the option to choose between TantaComm’s flexible implementation and financial models.

This version of Capture retains most of the complex recording functionality as the original Capture solution, but operates on a smaller infrastructure footprint. Additional TantaComm solution modules are available as add-ons allowing clients to select only the products their business model specifically requires.

Pricing for 50 users is approximately $15,000 and includes physical or virtual infrastructure, base system configuration, extensive recording, storage and playback capabilities, CTI event triggering, and user and administration licenses.