RingCentral, a provider of cloud communications, collaboration, and contact center solutions, has made its RingCentral Global Office, a unified solution that includes team messaging, video meetings, and cloud phone system, available on six continents. RingCentral has also expanded into Estonia, Greece, Lithuania, Slovenia, and South Africa.
RingCentral Global Office enables businesses to connect their mobile and distributed workforces across multiple countries with local phone numbers, PSTN access, and other capabilities, including licensing and regulatory compliance; security measures and support for regional certifications and frameworks, such as ISO 27001, UK Cyber Essentials, and the Cloud Computing Compliance Controls Catalog (C5); access to key operational quality-of-service metrics in near-real time; and language localization that enables users to change language settings, setup multilingual interactive voice response systems, receive localized voice prompts, and more in more than 10 languages.
"When you expand a unified communications platform globally, it's critical you meet all the local regulatory compliance, security, and Service Level Agreement (SLA) needs of those countries," said Anand Eswaran, president and chief operating officer of RingCentral, in a statement. "With RingCentral, customers can rest assured that they will get all the key capabilities to keep their global teams and customers connected. We are helping our customers move from legacy on-premise communications systems to the cloud with all the inherent benefits of reduced costs, higher flexibility, and increased capabilities."