Pindrop Fraud Solutions Rated Avaya-Compliant

Pindrop's Passport and Protect fraud detection and authentication solutions have been rated compliant with Avaya OneCloud Contact Center as a Service (CCaaS) solutions.

In addition to providing call intelligence and fraud detection for incoming calls, Pindrop's solution authenticates legitimate callers. The products are now compliance-tested by Avaya for compatibility with the Avaya Aura Platform using Avaya Session Border Controller for Enterprise.

"Technology partners like Pindrop are helping Avaya customers defend their contact centers from the growing threat of fraud, enabling faster, seamless authentication to deliver a better customer experience," said Eric Rossman, vice president of partners, developers, and alliances at Avaya, in a statement.

"The ability to deliver detailed yet simple configuration guides, created and compliance-tested by both Avaya and Pindrop, takes the guesswork out of integration, unlocking a more secure and faster integration for the client," said Bryce McWhorter, director of product for fraud and authentication platforms at Pindrop, in a statement.

Pindrop is a Technology Partner in the Avaya DevConnect program.