Zultys, a provider of IP phone systems and unified communications solutions, has released Zultys Cloud Service, a cloud-based IP phone system, unified communications solution and contact center and SIP trunk services-based on the MX series of IP phone systems.
The company said that while businesses are adopting cloud-based solutions to manage their communications systems at an increasing rate, many are disappointed to find that true enterprise capabilities are lacking. In response to this growing demand, Zultys, has introduced Zultys Cloud Services.
“When selecting a business phone system, one size doesn’t fit all,” said Neil Lichtman, CEO, Zultys, in a statement. “It’s about finding the right fit so you can focus on running your business, not worrying about your phone system. Many cloud phone systems are designed for the very small-office/home-office market and lack true comprehensive business functionality. Many don’t offer you the flexibility of either having it on your premises or in the cloud with the same exact user experience. Zultys hosted solutions are built upon over a decade of delivering powerful enterprise-class communications capabilities to thousands of organizations throughout the world.”
With Zultys, the move to the cloud guarantees the same unified communications features and an identical user experience to the one Zultys customers have on their premise-based MX IP phone systems. Zultys Cloud Services combine UC functionality and high quality voice calling to improve business communications and optimize productivity.
Features include integrated voice, fax, voice mail, presence, instant messaging, automatic call recording, contact center and Zultys Mobile Communicator for iPhone and Android, Zultys MXIE UC desktop client, and built-in conferencing bridge.
Zultys Cloud Services can scale up to support thousands of users across over a hundred different locations. Additionally, Zultys Contact Center User Packages offer access to granular call center monitoring and reporting tools, advanced call routing, barge-in and whisper capabilities.
With Zultys Cloud Services, the company’s phone system is future proof with Zultys’ continuous product development. The flexibility of the Zultys Cloud Services offering takes business communication far beyond an average cloud-based IP phone system offering. Zultys is so confident in their services, that clients can sign a month to month agreement instead of having to get locked into a multi-year contract.