LiveOps and Adtech have entered into a partnership under which Adtech Global will resell LiveOps platform and applications, and LiveOps will resell Adtech Global's cloud-based Verint workforce optimization (WFO) application, called SKY.
Adtech Global's complete WFO application is managed 24x7 in a secure data center, eliminating the need to purchase premise-based hardware and software. Within a matter of weeks, rather than months, companies can deploy contact center applications such as cloud-based screen recording, IVR, inbound/outbound voice, multichannel and social media capabilities, and have the ability to provision state-of-the-art functionality to a geographically distributed workforce.
"Adtech Global's Verint WFO cloud application, SKY, is the ideal complement to LiveOps cloud contact center," said Vasili Triant, senior vice president, cloud application sales, LiveOps, in a statement. "We are already seeing great customer traction from our alliance with Adtech Global, which is powerful evidence of what can happen when two premium cloud providers work together."