Gridspace Earns SOC-2 Certification

Gridspace, a provider of voice technology and artificial intelligence software, has completed a Service Organization Control (SOC) 2 examination in the Security (Type 1) category for Gridspace Grace, its virtual agent and authoring platform.

The SOC 2 assessment affirms that Gridspace Grace, a voice bot, meets SOC 2 standards for security, availability and confidentiality with regard to sensitive customer data.

"Independent validation of security controls is vital for clients in highly regulated industries looking to adopt virtual agents," said Gridspace CEO Evan Macmillan in a statement. "SOC 2 is the international standard for assurance in IT controls. This successful examination, along with our HITRUST-certified status, ensures Gridspace partners in the financial and healthcare sectors can have complete confidence that we establish and maintain the highest standards of security and compliance."