Boostlingo Adds Sign Language Support

Boostlingo today began offering global access and support to American Sign Language 24/7 services, providing on-demand support for ASL video remote interpreting for calls that occur outside the hours of 8 a.m. to 8 p.m. EST.

This new offering allows the deaf and hard-of-hearing to communicate with customer service representatives in industries that have extended business hours, such as hospitality and tourism. It also supports telemedicine and emergency calling applications.

The Boostlingo platform is also fully compliant with Health Information Portability and Accountability Act (HIPAA) requirements and secure.

"There is no doubt that on-demand [video remote interpreting] technology has recently gained much wider recognition and acceptance during the coronavirus pandemic. It is proving its potential as a legitimate front-line communications medium," said Boostlingo co-founder Dieter Runge, in a statement. "A very big challenge, even well before the COVID19 crisis hit, was in building out the capacity to provide a consistent, high-availability ASL language access solution that could be utilized at any hour via the Boostlingo platform. It took us a little time to get to here, but we had a really great team working on all the moving parts to make sure it happened."