8x8 Launches PartnerXchange

8x8, a provider of cloud-based voice, video, collaboration, and contact center solutions, has launched 8x8 PartnerXchange, an online portal that enables channel partners to manage their 8x8-related business and drive sales of 8x8 solutions.

"PartnerXchange enables us to drive efficiencies while reducing friction through automation and business management, making it easier and faster for our channel community to do business with us," said John DeLozier, channel chief at 8x8, in a statement. "There are a host of real-time features with a specific focus on simplified processes and more robust information exchange. PartnerXchange provides a single management platform for visibility into channel partner activities and analytics, enabling us to have a continuous pulse on the business."

PartnerXchange enables the 8x8 partner community to do the following:

  • Submit deal registrations and connect to information needed to drive sales;
  • Locate partner-ready marketing tools;
  • Access real-time status on sales opportunities and support cases;
  • Click through to access training and certification;
  • Access self-service capabilities for administrators;
  • Register new deals;
  • Register with PartnerXperience case creation and management to increase customer case visibility and make it easier to escalate; and
  • Initiate letters of authorization.

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Posted March 12, 2019