How GE is Transforming Customer Service at Lightspeed

TSIA is pleased to have a member, GE Digital, share their transformation story. Join Jolene Jeffries as she details how GE is transforming itself into a digital innovator, and radically changing the way they support their customers worldwide to keep pace with that transformation.

Learn how GE is swiftly crafting customer service strategies and a unified system to resolve the chaos behind the scenes and deliver a more effortless, personalized, and integrated service experience for their customers and agents worldwide.