2001 Junipero Serra Blvd.
Daly City, CA 94014

Phone: 1-650-466-1100
Fax: 1-650-466-1260


Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiencesjourneys and relationships. For over 25 years, we have put the customer at the center of all we do, and passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries to orchestrate over 24 billion contact center interactions per year in the cloud and on-premises. For more information visit

Product Description

Genesys CX delivers effortless customer journeys that are proactive and personalized while maximizing company productivity. With customers engaging with your company  over multiple channels—including web, chat, email, mobile and social—a focus on CX management at every touchpoint is more critical than ever to gain a competitive advantage for the longevity of your business.

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