2018 Megatrends: CRM Predictions From Top Industry Experts


In 2018 CRM industry experts predict that automation, with a healthy dose of artificial intelligence, will be the dominant trend this year.

DOWNLOAD this special section from CRM magazine and find out what our experts predict will be important in 2018.

  • Phone & Voicemail Automation with a Single Click from Electronic Voice Services
  • Unraveling Automation How the Latest Technology Can Benefit Your Business from Verint®
  • The Present and Future Of Sales With Intelligent Automation from Conga
  • Disrupting Forecast Management and Pipeline Reviews: 6 Data-Driven Best Practices from Aviso
  • 4 CRM Trends To Accelerate Transformation and Foster Innovation In 2018 from bpm’online

Find out how advanced technologies, including artificial intelligence and machine learning, promises to add a whole new dimension to sales, marketing, and customer service, and not just in 2018 but for many years to come.

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