Wai Wong
Founder, president, and CEO of ServiceAide
Wai Wong is founder, president, and CEO of Serviceaide. A serial entrepreneur, he has been in the high-tech industry for 36 years. He founded WGSigma Systems and Summus Software and has held leadership roles at BEA, where he was executive vice president and global chief product officer, and at Computer Associates, where he was senior vice president and general manager of the Unicenter brand, senior vice president and general manage of WW Services, and senior vice president and general manage of interBiz.
Articles by
Wai Wong
Here are three things to consider as you prepare for a successful virtual agent deployment.
Posted July 08, 2019