Uma Challa

Senior director analyst within Gartner's Customer Service and Support Practice
Uma Challa

Uma Challa is a senior director analyst within Gartner'sCustomer Service and Support Practice, covering digital customer service, CX and customer service & support strategy/leadership.

Articles by Uma Challa

Get started by learning all you can about ChatGPT to make sure the right resources are in place.
Posted February 16, 2023