Sushil Kumar
CEO of Cyara
Sushil Kumar is CEO of Cyara. Before joining Cyara, he was co-founder and CEO of RelicX.ai, a generative artificial intelligence test automation pioneer acquired by Harness. He previously led major product and business organizations at Oracle, CA Technologies, and Broadcom, where he built and scaled category-defining AI, DevOps, and cloud solutions adopted by thousands of enterprises worldwide.
With more than 25 years of experience leading high-growth teams and multi-hundred-million-dollar product lines, he is known for blending deep technical insight with a pragmatic, product-first approach to leadership. His work centers on transforming how modern software and customer experiences are created, making them more resilient, more intelligent, and more human.
Kumar holds a bachelor of technology degree from BIT Sindri and an MBA from the Indian Institute of Foreign Trade. He lives in the San Francisco Bay Area.
Articles by
Sushil Kumar
Organizations are rolling back or shutting down customer-facing AI agents after deployment, with higher rollback rates among companies with mature governance frameworks. Visibility into agent performance allows organizations to identify issues and act before customers do.
Posted August 26, 2026