Simon Wieczner
Simon Wieczner is CEO of Snowbound Software. His background includes more than 25 years of software industry experience. Simon's management and marketing experience spans a number of companies including First Data, Computervision, ADP, BSO/Tasking, Numonics, Ergo Computing, and AccuSoft as well as his own ventures.
Articles by
Simon Wieczner
Underestimating the importance of customer service in a B2B setting is one of the gravest mistakes, and one that is made far too often. Organizations believe that since they aren't dealing with an end user, they can get away with committing fewer resources to support their customers. They couldn't be more wrong.
Posted June 02, 2014