Shanti Lall
            
            
                
Shanti Lall is the education team lead at Interactive Intelligence. She is responsible for creating educational materials and providing training to customers and partners to help them deploy and configure the Interactive Intelligence quality management software. 
             
            
                Articles by
                    Shanti Lall
                
                        
                            
                            Four survey topics and mistakes every business must be aware of.
                            Posted February 23,  2015