Shamil Hassanaly
Chief customer officer at Bonitasoft
As vhief customer officer of Bonitasoft, Shamil Hassanaly is responsible for the customer support organization, professional services, customer success, and training departments. Before joining Bonitasoft, he was responsible for the global maintenance renewal organization at InfoVista in addition to leading the global customer support and professional services team for Europe. After graduating in France, he compelted a four-year business administration program at the European Business School in London.
Articles by
Shamil Hassanaly
It would be nice if customers never needed support, but when they do, an integrated customer service center can go a long way.
Posted October 12, 2021