Shahar Chen
Co-Founder and CEO of Aquant
Shahar Chen is an entrepreneur and expert in service. He has more than 15 years of business and technical expertise in B2B software, specifically SaaS service software. Chen co-founded Aquant to bring a powerful AI solution to the field service world, as a way to revolutionize service for service teams and end users. Prior to starting Aquant, he spent 14 years at ClickSoftware, where he served in various positions from sales and consulting to product innovation.
Articles by
Shahar Chen
Integrating genAI in call centers can significantly enhance efficiency and customer satisfaction, but only if you do it right.
Posted April 09, 2024