Renaud Charvet
Co-founder and CEO of Ringover, a provider of multichannel customer support software.
Articles by
Renaud Charvet
Businesses must provide their agents with all the tools possible to make their jobs as efficient as possible and improve satisfaction.
Posted January 30, 2023
Most of us have had at least one experience with a call center that didn't quite meet our expectations. But it doesn't have to be that way.
Posted December 06, 2022