Rebecca Miller

Senior product strategy manager at Pega
Rebecca Miller

Rebecca Miller is a senior product strategy manager in the customer service and sales automation division at Pega, where she has served in various product marketing and strategy roles. She is passionate about helping clients discover how they can use workflow automation to improve operations and foster more meaningful customer engagement. 

Articles by Rebecca Miller

Despite promising technologies, the airline industry has taught us that good customer service is still hard to get right.
Posted March 25, 2024