Rebecca Jones
General manager of Mosaicx
Rebecca Jones is general manager of Mosaicx. In her career of more than 25 years, she has held a broad range of operations executive roles focused on growing businesses, people, and profit margins. She also serves as a member of the board for the Families for Effective Autism Treatment (FEAT) of Louisville, Ky.
Articles by
Rebecca Jones
Amid tight labor markets and rising customer expectations, customer service departments are using AI-enabled tools to stay competitive.
Posted March 01, 2023