PV Kannan 
            
            
                
PV Kannan is CEO of [24]7 and co-founded the company in 2000. In 1995, Kannan’s first company, Business Evolution, developed the first generation of email and chat solutions. The company was acquired by Kana in 1999 and PV became part of the management team. 
             
            
                Articles by
                    PV Kannan 
                
                        
                            
                            Thanks to data, design, and smart apps, this will be a defining year for digital customer engagement.
                            Posted December 19,  2014