Nancy Jamison
Founder and principal analyst of Jamison Consulting
Nancy Jamison is founder and principal analyst of Jamison Consulting, bringing more than 40 years of experience in contact centers and customer experience. Her career spans many years, each at ROLM, Gartner, Jamison Consulting (1.0), and most recently 13 years at Frost & Sullivan as a senior industry director in ICT with a specialty in the retail and healthcare sectors.
Articles by
Nancy Jamison
ALDO Group improved its customer experiences with Five9.
Posted April 17, 2026