Martin Schneider

Chief evangelist and head of solutions marketing at SupportLogic
Martin Schneider

Martin Schneider is chief evangelist and head of solutions marketing at SupportLogic. Prior to SupportLogic, he held various executive-level marketing roles at SugarCRM, Basho Technologies, and other software firms. Schneider also worked as an analyst covering the CRM and business applications landscape with 451 Research. 


Articles by Martin Schneider

To improve customer service/support, more cross-team collaboration is needed.
Posted September 06, 2022

Here are five ways to keep B2B customer service issues from escalating so that you can keep customers happy and protect your revenue.
Posted May 03, 2022