Keith Mourer
Keith Mourer is a director and contact center specialist at Varolii. He brings more than 14 years of experience helping companies align technology with customer service strategies. Prior to Varolii, Keith worked with technology providers such as Interactive Intelligence, Cisco, and Verizon Business in delivering contact center applications and services.
Articles by
Keith Mourer
Communications is critical to successful customer service. Learn how to master the message and drive better customer interactions.
Posted June 13, 2013