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Editorial Submissions
Jason Kapler
Vice president of marketing at LiveWorld
Articles by Jason Kapler
Chatbots and Agents: The Winning Combination for Exceptional Customer Service
Prioritize speed and quality with smart automation for lasting customer relationships.
Posted January 12, 2018
The Key to Conquering Automation in Customer Service
Here's how to use chatbots to build richer customer profiles for quicker triage.
Posted September 12, 2017
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