Jared Long
Product manager for LiveMessage at Salesforce.com
Jared Long is a product manager at Salesforce responsible for LiveMessage, a Service Cloud product. He focuses on bringing messaging capabilities to brands by introducing "conversations as a platform" across Salesforce and currently manages the LiveMessage platform. Before that, Jared managed mobile messaging at HeyWire, Inc., which was acquired by Salesforce in September 2016. Jared studied marketing at Boston College, and received his MBA at Boston University in marketing and entrepreneurship.
Articles by
Jared Long
Best practices for using conversational messaging in customer service.
Posted May 29, 2018