James Cadman
Chief customer officer of Luware
James Cadman, Luware's chief customer officer, brings more than 15 years of experience in the telecoms and unified communications industries. His background in transformation and leadership has enabled him to reimagine Luware's service offering, ensuring customers achieve their business goals from onboarding all the way through the customer lifecycle. His leadership in building scalable teams has been pivotal to meeting the demands of Luware's growth.
Articles by
James Cadman
Customer service success should be measured not just by how satisfied customers are today but by the business value they continue to realize over time.
Posted October 21, 2026