Hannah Price
Service management consultant at TOPdesk UK
Hannah Price is a service management consultant at TOPdesk UK. She's also a public speaker, a contributor to a number of industry publications, and a service management expert.
Articles by
Hannah Price
Chat offers a great way to provide self-service support and better customer experiences.
Posted February 03, 2022
As customer service channels blend, agents need to be trained on multiple channels and information needs to be carried from one channel to the next.
Posted September 23, 2019