Gidi Adlersberg
Voca CIC Business Line Manager, AudioCodes
Gidi Adlersberg leads Voca CIC, AudioCodes' AI-first contact center built for Microsoft Teams. With more than a decade at AudioCodes across conversational AI, voice, and unified communications, Adlersberg focuses on making business customer conversations actually work.
Articles by
Gidi Adlersberg
Voice AI can detect patterns that single-call analysis never could.
Posted September 28, 2026