Chrissy Sebald
Lead solutions architect at Boldr
Chrissy Sebald is lead solutions architect at Boldr. She is a seasoned customer success leader with a track record of aligning service strategies with business goals to drive customer retention and satisfaction. With deep experience in strategic planning, change management, and cross-functional collaboration, she has led initiatives that transform support experiences and foster team excellence. Passionate about AI's potential in customer experience, she plays an active role in shaping strategic direction at the leadership level, championing continuous improvement and human-centered service design. She can be reached at csebald@boldrimpact.com.
Articles by
Chrissy Sebald
A winning CX strategy includes an intentional blend of human expertise and intelligent technology.
Posted August 11, 2025